Frequently Asked Questions
Everything you need to know about our products, shipping, and more.
Products & Ingredients
Are your supplements third-party tested?
Yes. Every single batch is independently tested by a third-party laboratory for purity, potency, and banned substances. We publish certificates of analysis (COAs) and never use proprietary blends.
What does "clinically dosed" mean?
Clinically dosed means every ingredient is included at the exact dose shown effective in peer-reviewed clinical studies. No "pixie dusting" — where companies include tiny ineffective amounts just to list an ingredient on the label.
Are your products gluten-free and soy-free?
Most of our products are gluten-free and soy-free. Please check the specific product label for detailed allergen information. Our whey isolate undergoes extra filtration to remove virtually all lactose.
Do you use artificial sweeteners or colors?
No. We use natural flavoring and stevia-based sweetener. Our products contain zero artificial dyes, colors, or unnecessary fillers. What you see on the label is exactly what's inside.
Shipping & Delivery
Do you offer free shipping?
Yes! Free standard shipping on all orders over $75 within the continental United States. Orders under $75 ship for a flat rate of $5.99.
How long does shipping take?
Standard shipping takes 3–5 business days. Expedited (2-day) shipping is available at checkout. Orders placed before 2 PM EST ship the same day.
Do you ship internationally?
Currently, we ship to the USA and Canada. International shipping to select countries will be available soon. Sign up for our newsletter to be the first to know.
Orders & Returns
What is your return policy?
We offer a 30-day money-back guarantee on all products. If you're not satisfied, return the unused portion for a full refund — no questions asked.
Can I modify or cancel my order?
Orders can be modified or cancelled within 1 hour of placement. After that, your order enters our fulfillment process. Email us at drnickp@fitnessdelphi.com immediately for any changes.
Where can I buy your products?
You can purchase directly from our official Shopify store at ubuyfy.com. We recommend buying direct for the best prices, exclusive subscriber discounts, and free shipping offers.
Usage & Dosage
When should I take creatine?
Research shows creatine timing is flexible — consistency matters more. Take 5g daily, ideally post-workout with a meal containing carbs and protein for optimal absorption. On rest days, take it with any meal.
Can I stack multiple products?
Absolutely. Our products are designed to work synergistically. Popular stacks: Whey + Creatine (muscle building), Pre-Workout + BCAAs (performance), or our Power Fitness Bundle which bundles everything together at a 20% discount.
Are your products safe for competitive athletes?
Yes. All products are tested for banned substances and manufactured in a GMP-certified facility. They are safe for use by competitive athletes in all major sports organizations.
